Service Policy

Clear terms to keep your commercial cleaning running smoothly and hassle-free.

Our Policies

Clear terms to keep your commercial cleaning smooth and reliable

Payment Terms

Invoices are due within 15 days; late payments may incur fees.

A clean office desk with a neatly arranged invoice and a pen ready for signature.
A clean office desk with a neatly arranged invoice and a pen ready for signature.
Scheduling

Flexible appointment times with easy rescheduling options.

A calendar marked with cleaning appointments and a clock showing flexible hours.
A calendar marked with cleaning appointments and a clock showing flexible hours.

FAQ

What are payment terms?

Payment terms are outlined in your service agreement. Most first-time services are due upon completion.

How do cancellations work?

Please notify us at least 24 hours before a scheduled cleaning to avoid fees.

What if I'm unsatisfied with service?

Contact us within 48 hours and we'll arrange a complimentary re-clean or adjustment.

How is scheduling handled?

We work with your business hours to find the best cleaning times.

What about late payments?

Late payments may incur a small fee; please communicate if delays occur.

How are disputes resolved?

We aim to resolve disputes quickly through direct communication and mutual agreement.

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Contact Us

Reach out anytime for service questions.